Meet the Team

Jill PrestonJILL PRESTON, Owner and CEO

Jill has spent more than 28 years in the health care arena helping families as they struggle through the maze of long-term care.   Most of the education offered to families  today, comes while in a crisis, or from those with an agenda to sell services.  Long Term Care centers do a great job with offering guidance,  but unfortunately, due to the heavy load, process management errors and policy misunderstanding, denial of benefits are frequent costing families and facilities millions of dollars in un-reimbursed care.  Jill felt strongly that more could be done to assist families and facilities in lightening this heavy load. Benefit Results was her answer.

Jill graduated from Willamette University in Salem, Oregon.   She has spent her career being an advocate for those needing a voice, and  being a catalyst between state and federal benefits for both providers and families.

Doug is involved in many areas of the Benefit Results team. He primarily focuses on the Operational side of our process but you will also find him working directly with clients and facilities. Doug has owned and managed his own businesses and is known for his tireless effort and multi-tasking ability. Doug also has ties to the Fire Service including spending many years as Water Flow Specialist with LN Curtis & Sons. He keeps us all organized and on track! If you have questions regarding billing, outstanding invoices, our terms and how to contract with Benefit Results please feel free to contact him directly!


REBECCA MARTINEZ, Benefit Coach Manager

Rebecca joined the Benefit Result team in 2016 as our Benefit Coach Manager.  She oversees the Benefit Assessment process for our clients and acts as our facility liaison.   She brings years of dedicated service to those needing long term care.  Rebecca graduated from Utah State University with a bachelor’s degree in social work.  She has worked within both the medical and psychiatric fields in a myriad of roles.  She has been the social work director in various skilled nursing facilities and most recently in a high acuity rehabilitation center.  She is a strong advocate for families and strives to assist our clients navigate the waters of health care to break through barriers and reasons for ineligibility to ensure their care needs are met.


CAROL ESSER, Benefit Coach  Carol Kolb
 Carol is a 21-year Veteran of the United States Air Force. We honor her service and her dedication to those that serve! She has worked in long term care social service departments for the past 13 years acting as a solid advocate and solution driven member of the facility team. She is the Mother of three children. Grandmother of four. Currently continuing her education in business and health care administration at ASU. She focuses much of her time working with our Facility Partners in Southern Arizona. Carol feels strongly about offering common sense approaches to find answers and is driven by how to make things happen not about why things can’t get done! Carol loves challenges, cooking and reading and traveling. 


TARA SCHELL, Benefit Coach

Please meet Tara our Newest Addition to the Benefit Results Team.  We are thrilled that she has joined us. Tara will be offering Benefit Coach services for our Central and Northern Arizona clients.   You will feel Tara’s compassion the minute you meet her.   She brings to the team strong advocacy, knowledge of the community resources and a dedication to efficient and prompt service!  She is looking forward to meeting you soon!


SHANNON BLANCO, Benefit Coach Assistant


Rhonda joined the Benefit Results team in 2017.  Now in a consulting capacity, she assists our marketing and public relations efforts as well as assists with the Benefit Assessment process for our clients. Rhonda graduated from Arizona State University with a Bachelor of Arts in Journalism and achieved her Masters of Business Administration from the University of Phoenix.  Her past roles include working within a hospital environment and leadership for a Fortune 500 managed care organization. With more than fifteen years of experience working in the health care industry, Rhonda brings a unique perspective to Benefit Results. She has a special ability to compassionately relate to our clients and carefully guide them through the Assessment process while eliminating the confusion during a difficult time.