Please click here to share your experience working with Benefit Results.

I wish to express my sincere appreciation to Miss Sophia Blanco for her outstanding service. Despite numerous attempts and spending months navigating the necessary paperwork on behalf of my disabled brother across various departments, I encountered no success until the introduction to Sophia.  Her exceptional qualities of kindness, patience, and extensive knowledge shone through as she diligently assisted me. Sophia’s unwavering support, including multiple instances of patiently holding on the phone, played a pivotal role in resolving my disabled brother’s situation. I extend my deepest gratitude to Sophia and wish her abundant blessings!!

V.H. for brother

With sincere appreciation, I’d like to say thank you to Carol Esser for your courteous and professional manner while working through the paperwork for my husband who is a patient at Devon Gables.

G.S. for husband
Devon Gables

We are so grateful for Dani and her persistence as she helped my family get benefits for our uncle.  Dani worked with us across time zones and countries (we don’t live in the US).  She has been very positive, timely and results focused.  We couldn’t ask for anything more.  Well done Dani!

P.A. for uncle

I can not say enough good things about Benefit Results that would do justice for the service and compassion that they showed me to help guide me through a most difficult time with my wife’s cousin. It was more than getting paid for what they do. The continued availability and guidance that they provided was, I believe, over and above what was expected and probably required. It is a 5 star company and I would give them 10 stars!!

D.W. for cousin
Surprise, Arizona

I was referred to Benefit Results and Jill by my nephew who has late stage ALS. He had no help at home and was struggling. He also got little help from the National ALS Foundation. Jill was able to get total ALTCS support very quickly! She is unstoppable and determined. Now my nephew has the help he needs and is in great spirits. That is what Jill does! Whatever it takes! She did the same for my wife Sharon who has total dementia and needs 24/7 nursing care. I told Jill she was my Gladiator, my Champion! God Bless you and your staff Jill!


I worked with Shannon to process my ward’s Florida Medicaid application. Florida has a process involving four or more different agencies — some are local, some are associated directly with the state, some do medical reviews, and some did financial evaluations. It was confusing for me, as I never knew who would make what decisions or where I was the process. Shannon helped me considerably. She could and did explain the process, helped to bird-dog various decision points in that process, and kept on the case during the five months that it took to get the application through the system. I really needed the help with this daunting system, and I was delighted to have Shannon alongside of me.

D.D. Legal Guardian

I just wanted to thank Dani again for all of her help! I am nearly 62 years old and this my first real time dealing with the US health system. It has proven to be quite daunting at times but her assistance has been invaluable and has made it all a heck of a lot easier!

D.R. for self

Coming from another state, made enrolling my father in ALTCS a daunting challenge. Not knowing the agencies, the process or what was expected increased the likelihood of many iterations over many months to achieve success. Hiring Benefit Results provided me with the assistance required in an efficient and cost effective way to obtain the desired outcome. In working with the staff, I found them knowledgeable, focused, persistent, and steadfast in reaching the enrollment goal. In addition, the staff were communicative, supportive, informative and available which gave me confidence that the outcome would be achieved. I would highly recommend the use of this service to shorten the time and lessen the burden to obtain enrollment in ALTCS. Simply put, these are highly skilled and knowledgeable but also caring professionals that achieve results.

Mr. L.

Dani, I really cannot put into words how much you doing your due diligence and more means to me now and going forward. Far beyond the paperwork you put in and what you asked of me, it is/was the way you did it. You were consistent, responsive and flat out dogged in my case. I am beginning to see all the benefits unfolding and also I can feel the deep relief that Jerry is set up very well. I am now freed up to help him with a bit of quality of life issues. I truly could not have done it without your support. Thank you!

K.S. for partner

My husband and I worked with Benefit Results on behalf of our aging family member in Arizona. Benefit Results took charge of the process of facilitating emails and calls internationally, as we don’t live in the US, keeping us informed each step of the way, and achieving the desired results. We are very happy and grateful for their efficient and effective service which included a very real, knowledgeable, and caring person named Dani. Thank you Dani!

P.A. for Uncle

WOW! The work that Benefit Results does for our facility gives so much additional needed support to our families and residents. It is making the benefit process less confusing, more efficient and giving the families the help they need to accomplish tasks and secure eligibility! It also makes my job easier! We are so glad they are our Partner!

SNF Social Worker

I just wanted to share how grateful I am for Darla who helped my mom and I through the whole ordeal of getting my mom back into Arizona long-term care. My mom had previously been on ALTCS for many years until she moved to another state. She then moved back to Arizona and we assumed it would be very easy to get her back on it again. We were very wrong, we were denied and then had them completely tell us one thing only to find out that nothing they told us was correct and we needed to start over and apply again! That’s when Darla came into the picture, she was immediately so comforting and helpful.  I finally felt like we had someone on our side who knew how this all worked and was willing to do whatever it took to get my mom approved. She went above and beyond and then I got the text that my mom had been approved and it’s 100% all because of Darla.  Without Darla’s help, I don’t think my mom would have been able to get back on ALTCS and into an assisted living facility where she is finally able to get the care she requires. I can’t praise Darla and Benefit Results enough. She took all the stress of dealing with this away and I will always be grateful to her for the hard work and dedication she put in to help us.

J.P. for mother

Although we have been working with Jill and her staff for a short time, they have proven to be most responsive to our requests. The entire staff has been most productive in helping our residents obtain the benefits they deserve.

M.L., Asst. Business Office Mgr.
La Estancia Nursing & Rehab

Thanks to Dani at Benefit Results for all of her help on my member case. Dani kept me informed throughout the ALTCS process. This was a challenging case with the member going in and out of the hospital.  All this hard work paid off with a positive result of approval. Thanks Benefit Results for all your help with our members and their families. I am looking forward to referring other members in the future.

C.F. for Health Plan

It is impossible to overstate the value of the services provided by Benefit Results. From my very first phone call, I felt an enormous sense of relief in knowing I was in the hands of someone with immense experience and a treasure trove of knowledge. Her highly honed skill and confidence in navigating the process of obtaining ALTCS benefits for my mother provided invaluable reassurance to me during an incredibly stressful period. I cannot possibly recommend Benefit Results highly enough.

R.F for mother

I have never come across someone so willing to go above and beyond.  Darla, thank you so much for helping me with everything, I could never have done this on my own.

K.H for self

I was helping a client renew her coverage with Medicare. Darla Casas was a wonderful help to us in the renewal process. She was very knowledgeable and professional in explaining the documentation that was needed to process the renewal. She was patient kind and compassionate at all times. We could not have done it without Darla’s help. She was amazing and so easy to work with. Darla is an asset to the organization, and we thank Darla from the bottom of our hearts for all her help!

A.T. for client

Jill is absolutely amazing. I have never met a more genuine and compassionate person. This team will do anything and everything they can to get you what you need. They treated my family as their own and fought so hard to get us the benefits we needed. I don’t know what my family would have done without them. I’m so glad I trusted Benefit Results. They have your best interest at heart. Thanks again Jill, you truly are a gift from above!

C.R. for husband

Shannon, my brother and sister want to join me in saying thank you sincerely. This benefit will allow our mom to get the help she needs. You have made a real difference in a good person’s situation. God Bless you and your team.

C.H. for mom

Until you are put into the position of needing ALTCS for a loved one and experience the nightmare that comes along with that process you just can’t understand how ridiculous this process is. What an amazing gift Benefit Results provides for families that are suffering the mental loss of a loved one. You mourn them every time you see them. We had an incredibly difficult case, a sister in her early 50’s with dementia. We had been denied ALTCS three times when our case was handed over to Shannon. She never gave up!!! She believed in our case and she fought relentlessly for us. I kept waiting for her to give up, but she never did, try after try. What an amazing person Shannon is. There will never be enough we could say or do to thank her!

A.B. for sister

Thank you so much Jill for your aid and attention in helping us in obtaining a great financial improvement. Your experience and interest in our situation has been extremely helpful and greatly appreciated. We will always be grateful for your insight and help in making our dream come true.

V.M., Residents
Bridgewater Assisted Living

If you want a positive outcome for your situation, use Benefit Results. The staff and management handle their clients with the utmost professionalism. I have worked with them on several occasions over the last several years and I have never been disappointed with their results for our residents. They know what ”customer service” really means. Thank you!

M.L. Facility Business Office Manager
Ahwatukee, AZ

I can’t say enough good things about Benefits Results and especially Shannon. She has constantly gone above and beyond. And she has done this with such efficiency, understanding and kindness.

As part of the overall Care Team she has certainly exceeded expectations. I highly recommend her and Benefits Results as a real plus in this difficult process of aging.

J.W. for sister
Assisted Living, Ohio

The work that this team does makes them angels in my book.  The selflessness that they have shown to my family and friends has made a huge impact on my life. When your world is falling apart they lift you up. When chaos is consuming everything they give you peace. Truly an amazing team with an amazing leader.

A.B. for aunt

Carol was very knowledgeable, helpful, and very great to work with. She deserves 1000 stars for her great work and service!

V.C. for mom
Health Plan client, Phoenix

When my mother went through a ”spend down” through ALTCS, it was a confusing, emotional time for us, and Dani McDermott made things so much better as she very patiently guided us through the process. She was empathetic, careful with instructions and encouraging. I’m grateful for the ways she went out of her way to be there when mom needed compassion and understanding. Thank you so much, Dani!

C.K. for mother

I am fairly new to the field and I was navigating in the dark. Just grateful we can offer your services to the resident. More so during this pandemic where I’m sure families have felt the emotional and financial uncertainties. Benefit Results truly gets RESULTS!

T.R. ,Business Office Manager

I was referred to Benefit Results by a nursing facility in Phoenix. I am so glad that I found them! Needed to move my parent from Idaho to Arizona. They took me through the process and helped me feel confident about what I was doing. They also helped me understand how I could prepare to file for services and what I needed to prepare. I followed the checklist and everything worked out! Appreciate them being in my corner!


I have nothing but wonderful things to say about the help I received from Carol Esser and Benefit Results! My brother’s case was not simple or easy in any way and we ran into many roadblocks which Carol overcame and finished for us.

S.B. for brother

One of the best companies we have worked with. They explained everything to us, helped us through it, and got it done for us! We can not thank them enough! Professional and they know what they are doing. We would highly recommend their services.

L.P. for brother

I just wanted to say thank you for absolutely everything today. Your hard work and dedication is amazingly obvious. Any amount of financial help that my residents can receive is life changing, and knowing there is someone out there, going to bat for them, well that is priceless. I appreciate the work that you do and I thank you again and again.

D.Z., Independent Living Liaison
Immanuel Campus of Care

Thank you Carol E. for all your help in getting me approved. You are truly a blessing to me and my family. We can now work on getting quality care and have less worries about the financial part of things. Approved in just 44 days!


I wanted to express my thanks for the assistance, support and advice we were given by Carol Esser over the last month and a half while trying to get my stepfather in the ALTCS program. We live out of state and the whole process seemed so intense.

It is extraordinary to find someone who is so willing to extend themselves like Carol does. We had many questions during this time and each step along the way Carol was there to explain what was needed and to gave us encouragement. Her knowledge of the process, experience with older people and their issues and the calming effect she had on us really made this ALTCS challenge manageable.

Thank you for making Carol available to families like ours. She is a real treasure.

B.G. for stepfather

We hired Benefit Results to guide us through this complex system. They were so helpful! They gave us great advice multiple times before we hired them. They were always friendly, provided immediate responses to email and got our mother state assistance very quickly! We couldn’t have done it without them, and I recommend them to everyone I know!

J.C. for mom

I appreciate all the help that Benefit Results has provided during the PAS ( Medical PreAdmission Screening for ALTCS). Your quick responses to emails, help with securing records made the process much easier. This process can be very stressful – I cant thank you enough for how wonderful you have been to work with!


I really don’t know what I would have done without the wonderful help that I received from Benefit Results! I don’t know how they were sent to me to be my ”Angel”, but they were an absolute godsend with helping me get through all the paperwork to get my mom her benefit award. The payment that she will now receive will go a long way to helping her financially through her golden years and help take some of the pressure off of her. I know that Benefit Results has been and will be an ”Angel” for others and just know that you will be in excellent hands! They will take care of you and hold your hands through whatever they are helping you with.

P.M. for mother

Darla was amazing to work with, so polite, understanding, hard working. She also explained things thoroughly to where I could understand. I would recommend this company to anyone struggling with getting benefits.

S.T. for self

I received outstanding, professional and personalized service from Benefit Results. After my several unsuccessful, extremely frustrating attempts to navigate through the system, I gave up. I am so thankful and grateful for the  angels on the staff at Benefit Results. They are proactive, successful, efficient and deliver what they promise. My life was definitely made easier but more importantly, my client received the benefits she qualified for and deserved.

M.C. for client

Carol Esser was very helpful in the process of getting my mother’s ALTCS approval and kept me informed through the process.

Thank you so much Carol for the help and compassion. We felt the love.

L.M. for mother

I cannot say enough good about Benefit Results. My family was trying to get my aunt approved for ALTCS and kept running into stumbling blocks. From the minute Benefit Results took over they fought tirelessly to get my aunt approved. The team leaves no stone unturned when working for a client. If you are trying to get benefit approval, especially when state or federal government is involved, hire this team! It is money well spent and will save you endless time and frustration. As the name states, they get results! My family will be forever grateful to Jill and her staff.

K.W. for aunt

To say that I was overwhelmed by this process for long term care would be an understatement.  My Benefit Coach Darla went above and beyond for me.  If it wasn’t for her, I wouldn’t have been granted my benefits.  She fought for me continuously and guided me every step of the way.  I can’t say enough about how wonderful she was to me.  Thank you for everything Darla, you are one in a million!

C.D. for self

Carol Esser has been a life saver to my family and me. If I have a question or a problem, she is there for us. She has helped with all of the forms we needed to file or fill out to get social security approved for my mother.

C.B. for mother

Thank you so very much for all of your help. I’m so glad there are people like you to advocate for my Mom and her family. We are very grateful. 

M.O. for mom

Words can’t describe how thankful I am for Carol and those who assisted with my brother’s case.

My brother was in a serious car accident that left him incapacitated and we as a family were scrambling trying to figure out his insurance coverage.

Applying for ALTCS was unbelievably difficult. We are still grieving my brother’s horrific accident and attempting this process without Carol was painful. The amount of documents that were requested and at the rate they were asked for was incredibly hard.

When Carol got involved, it felt like a weight had been lifted. Carol provided honest and encouraging feedback through this process. It felt like I had my own personal guide walking my me through this journey. She was always available to answer my calls and emails in a timely manner.

I’m thankful for Carol. I’m thankful for her attention to detail and her constant support. She was my brother’s angel through this process.

I want you all to know that the work you’re doing is so meaningful and life giving. You’re giving families hope and strength to keep pushing forward. Thank you for fighting the good fight. I thank you from the bottom of my heart and wish you all best.

Thank you for your selfless work.

D.K. for brother

A fearful time when your loved one is diagnosed with inevitable long term care with around the clock specialized nursing required. Every situation is unique but my experience with Benefit Results provided great relief that I was facing the fear and doing my best.

The first fear I faced was qualified responsible capable care and comfort for my Mother. Opened dialogue with Benefit Results and patient communications weekly for over a year assured me that the care facility, Tapestry at Walden, was the right place for Mother.

The second fear was financial stability. Benefit Results did everything possible to educate me on Florida requirements for Medicaid financial assistance.

Mother passed away peacefully and comfortable at 96 years of age from natural causes. Fortunately, our finances held out. Benefit Results was there for me when I needed them most to work on the logistics and financial legal ramifications unique to Florida. They never gave up nor did I. Should Mother have lingered I was confident that Benefit Results would have stayed with me until financial assistance was worked through. Sincere appreciation does not describe my deep-felt gratitude for Benefit Results.

J.W. for Mother
Tapestry, Florida

This situation was a terrible thing to go through for our family. The work you did to guide us to a point where the financial issues are solved was a godsend. I have no idea how anyone could navigate this process without your team. Thank you – Thank you – Thank you!

J.S. for mom

My mom had been in the hospital off and on this year. After her stroke, her health deteriorated. Her medical insurance had been in question as she thought she had full benefits. Turned out she didn’t. As her representative, we applied for ALTCS and a week later Darla started to help me get the answers we needed.  Even after my mom passed, Darla continued to follow through with me about her benefits and has been the best advocate for us. I am so impressed with Darla’s diligence in making things right. Thank you for helping to fix our issues and for continuing to advocate for my mom’s benefits. You are a blessing!

B.N. for mother

Thank you again for all you do. I know it’s what your company does but you have always made it feel more than just your job or just another client. I can’t tell you enough how thankful I am for the reassurance and peace it gives me having Benefit Results to walk through this with me.

CC for mother
Maricopa County AZ

Shannon was awesome!! Her attentiveness and professionalism were a comfort to me when I needed it most and most importantly helped to produce the outcome I needed.

S.G. for brother

When my mother retired to Arizona, I thought that all would be great. When it came to retire, I chose the north coast of California because it wasn’t so hot in the summer. Fast forward a few years and my mom was diagnosed with dementia. I flailed around doing my best, but it was clear that she was running out of money and couldn’t afford her care much longer. I knew I didn’t have the money to help her. I was going nuts. Finally, I was referred to Benefit Results and my life got better instantly. They new their way around the system and helped me understand my options. They can save you hours of misery. I am very grateful for what they did!

Northern AZ

I cannot begin to express appreciation to the Benefits Results team, and specifically Carol, for the untiring work that was put in to secure benefits for my father. In the arduous application & documentation process of securing benefits, taking months, we continually filed and re-filed (and Re-Filed) the documentation that was requested. She never wavered in staying in contact with me in the process, continuing to call and follow up, staying positive and encouraging me when things looked hopeless. The process from the initial application to the final approval took almost 14 months. I was told initially that the process was arduous, long and slow to materialize, but I had NO idea how much so. There is no way that the approval would have been secured without the help of Carol, and everyone involved at Benefit Results. Amazing team and advocates for their clients. HUGE kudos to everyone at Benefit Results – my undying gratitude!

R.L. for Father

I am writing to express my profound gratitude and admiration for Darla. Darla’s approach to problem-solving is both strategic and empathetic. She took the time to understand my mother’s unique circumstances and tailored her advice to suit her needs. She was patient, attentive, and always available to answer any questions or concerns that me or my mother had. Her guidance provided me with the confidence and reassurance I needed during a stressful time.In addition to her professional skills, Darla’s warm and friendly demeanor made our interactions pleasant and productive. She has a unique ability to make you feel at ease, even when discussing complex and potentially stressful matters.I cannot recommend Darla highly enough. Her expertise, dedication, and compassionate approach have made a significant difference in my life and in my mother’s life. She is a true asset to anyone needing assistance with concerning benefits

M.P. for mother